Flood Risk Assessment in Cornwall
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A flood risk assessment in Cornwall has to deal with short, steep rivers that rise within hours, Atlantic storms and spring tides along roughly 700 km of coast, and surface water in the 19 Critical Drainage Areas the county council works to. Our consultants write flood risk assessments in Cornwall for planning applications, for buyers and their lenders, and for insurers, as well as sequential and exception tests and surface water drainage strategies.
That takes in Kernow from Bude and Launceston on the Devon border to Newquay, Bodmin, Wadebridge, Padstow, St Austell, Mevagissey, Fowey, Falmouth, Penryn, Camborne, Redruth, Hayle, Liskeard, Saltash, Torpoint and Callington, with coastal villages such as Boscastle and Polzeath, the TR and Cornish PL postcode districts, EX23 around Bude, and the Isles of Scilly (TR21 to TR25). Penzance, St Ives, Helston, Truro and Looe each have a page of their own, linked further down.
On 17 November 2010 a single overnight storm flooded more than 400 properties in mid Cornwall, St Austell Market and the Eden Project among them, with about 100 in Mevagissey and 40 in Lostwithiel.
Tell us the address and what you plan to build or buy: call 01293 214444 or email enquiries@unda.co.uk.
Rivers, tides and storm runoff: where flooding in Cornwall starts
The county council's flood strategy sets out the scale: around one property in six in Cornwall stands where it could flood, about 5,000 from the tide, 12,000 from rivers and 20,000 from surface water, and more than 180 towns, villages and hamlets have ten or more properties at risk. Much of the county drains through steep, narrow valleys with small catchments, so heavy rain can reach a harbour or town centre with very little warning.
| Town | Main sources of flooding | Environment Agency warning or alert areas | Critical Drainage Area |
|---|---|---|---|
| Launceston | River Kensey and the Tamar valley; surface water | River Kensey at Newport Industrial Estate; Kensey from Newmills to St Leonards | Yes |
| Bude, Stratton and Flexbury | Rivers Neet and Strat; the Atlantic at Bude Haven; surface water | River Neet at Bude; Strat at Stratton; Strat and Neet at Helebridge; north coast from The Rumps to Hartland Point | Yes (Bude, and a separate Flexbury area) |
| Bodmin | Bodmin Town Leat; surface water | Six Bodmin Town Leat areas, from Prior's Barn to the sewage treatment works | Yes |
| Wadebridge and Padstow | River Camel and the tidal Camel estuary | River Camel at Wadebridge; tidal Camel at Wadebridge, Chapel Amble, Padstow and Sladesbridge | Yes (one for each town) |
| Newquay | Atlantic coast; surface water on the cliff-top town | North Cornwall coast from Chapel Porth to The Rumps | No; its neighbourhood plan designates a coastal change management area |
| St Austell, Par and St Blazey | St Austell River, Par River and St Blazey Stream; surface water | St Austell and Par Rivers alert; River Par at Par and St Blazey; St Blazey Stream | Yes (St Austell; St Blazey) |
| Mevagissey | Mevagissey Stream and the sea | Mevagissey Stream at Mevagissey; south coast from Lizard Point to Gribbin Head | No |
| Fowey and Lostwithiel | River Fowey and its tidal estuary | River Fowey at Lostwithiel; Fowey from Trekeivesteps to Restormel; River Fowey alert | Yes (Lostwithiel) |
| Falmouth and Penryn | Fal estuary and harbour; surface water | Helford and Fal Rivers alert; south coast from Lizard Point to Gribbin Head | Yes |
| Camborne, Pool and Redruth | Surface water and small streams | West Cornwall Rivers alert | Yes (with Illogan) |
| Hayle | Hayle estuary and Copperhouse Pool; River Hayle | Copperhouse Pool, Hayle; River Hayle from Relubbus to St Erth | Yes |
| Liskeard | Surface water; headwaters of the Looe and Seaton rivers | Rivers Looe and Seaton alert; River Seaton from the A38 to Seaton | Yes |
| Saltash and Torpoint | Tidal Tamar and Lynher estuaries; surface water | None listed under Cornwall in the Environment Agency register | Yes (Saltash, 2017) |
| Perranporth | Perrancoombe and Bolingey streams; the sea | Perrancoombe Stream (two areas); Bolingey Stream to Perranporth | No; a candidate coastal change area |
The warning areas come from the Environment Agency's register, which lists 59 flood warning areas and 16 alert areas under Cornwall. Flood monitoring in Cornwall depends on the river and tide gauges behind them, and current readings appear on our live river levels map. A Critical Drainage Area is a catchment the Environment Agency has notified to the council as having critical drainage problems.
Screening a site anywhere in Cornwall or on Scilly
Type a postcode to see the river and sea flood zones, surface water risk, reservoir extents and the nearest warning area; our flood risk map does the same for anywhere in England. The coral line follows mainland Cornwall and the Isles of Scilly together.
The screening shows modelled flood zones only. It cannot tell you whether a site falls inside a Critical Drainage Area or the Coastal Vulnerability Zone, because both come from Cornwall Council's own maps, so we check those separately for every Cornish address.
Cornwall's flooding history: what the council has recorded since 1993
Flooding in Cornwall has often come from one storm parked over a small catchment for a few hours, rather than a slow river rising over days. The council's 2011 flood chronology, its Section 19 investigations and its yearly flood reports give a run of dates showing how fast the county's small catchments respond.
- June 1993. Storms over north-east Cornwall flooded Bude, Camelford and the Camel valley on 12 June; a downpour a few days later put water into 71 properties in Bude and 20 at Sladesbridge.
- 16 August 2004. About 60 properties flooded at Boscastle and Crackington Haven was hit in the same storm. Our account of the Boscastle flood explains why the valley responded so fast.
- 27 October 2004. High tides and storms battered the south coast from Mousehole to Saltash: 40 homes were under water in Flushing and 32 properties flooded in Fowey.
- 17 November 2010. Intense rain on steep, saturated ground sent streams over their banks from St Austell Bay to Altarnun, with Lostwithiel, Mevagissey, Pentewan and St Blazey hit hardest.
- 22 to 27 November 2012. Six days of rain took the Hayle, Gannel and Seaton rivers to their highest levels in more than 40 years of records, and about 260 properties flooded across the county.
- 18 July 2017. Around 200 mm of rain in three hours, one of the most intense storms on record in the UK, flooded about 50 properties in Coverack and 11 in St Keverne and destroyed the road through the village.
- July 2023 to June 2024. The council handled 5,247 flooding and blocked-drain reports and recorded 316 properties flooded inside, the most since 2013-14 and more than double its 14-year average of 147.
- 23 October 2026. Storm Austen brought almost 400 reports to the council in a day, mostly fallen trees with much of the rest flooding, and coastal flood alerts followed along both coasts over the next three days.
Small streams, culverts and runoff from the slopes caused several of these floods, so an assessment in Cornwall looks hard at the ground above a site as well as any river or harbour beside it.
Do Critical Drainage Areas change the need for a flood risk assessment in Cornwall?
Yes. Inside a Critical Drainage Area the council expects new development to reduce flood risk downstream, not simply avoid adding to it, so even a Flood Zone 1 site there normally needs an assessment and a drainage strategy that proves the improvement. The Environment Agency's map sheets for the areas date from May 2015, with Saltash added in 2017.
The 19 areas cover Bodmin, Bude, Flexbury, Camborne-Pool-Illogan-Redruth, Falmouth and Penryn, Hayle, Helston, Launceston, Liskeard, Lostwithiel, Padstow, Penzance, Saltash, St Austell, St Blazey, St Ives, Wadebridge and two parts of Truro: the Kenwyn, Allen and Tregolls Road catchment, and the River Tinney.
- Less run-off than today. Every new development, brownfield included, has to cut the rate of rainwater it sends off site, using infiltration as far as the ground allows.
- Greenfield behaviour up to 1 in 10. Off-site discharge has to mimic greenfield performance, up to a maximum of the 1 in 10 year rate on most sheets; Truro's River Tinney sheet caps it at the 1 in 1 year rate.
- Storage for the 1 in 100 year storm. All surface water must be held safely on site up to the 1 in 100 year event plus climate change, which usually means more storage than elsewhere.
- Natural flood management on bigger schemes. Climate Emergency DPD Policy CC3 asks proposals of more than 50 homes, or 1,000 m² of non-residential floorspace, inside a drainage area to show measures such as tree planting or hedge restoration, or exceptionally to provide them off site.
- Extensions as well. Householder and minor extensions inside a drainage area, or in Flood Zones 2 and 3, use the council's own short-form assessment and guidance.
Our guide to what a critical drainage area means for planning covers the national rules behind the Cornish sheets.
What triggers a flood risk assessment in Cornwall at the planning stage?
National policy, in chapter 18 of the August 2026 NPPF, asks for one in Flood Zones 2 and 3, on sites of a hectare or more, and on land with critical drainage problems. Cornwall has mapped its drainage areas, so that last test is easy to apply, and the Local Plan and Climate Emergency DPD add requirements of their own:
- Flood Zone 2 or 3. Almost any development, from an extension to a new estate; new homes there usually face the sequential test as well.
- A hectare or more. Every site of that size, whatever its flood zone.
- Inside a Critical Drainage Area. Any development in one of the 19 areas, with householder schemes using the council's short form.
- On the coast. A site in the Coastal Vulnerability Zone needs a flood risk assessment for tide and wave risk and, under Policy CC1, the council's coastal vulnerability assessment, which is a different study.
- Ten homes or half a hectare. Local Plan Policy 26 asks for a long-term water management plan covering upkeep of the surface water system and improvements to culverts and drains around the site.
- Every application. Policy CC3 asks proposals to use the latest flood and surface water maps, climate change included, and to show in the assessment how existing overland flow routes across the site stay open or are diverted.
If you cannot tell which of these catches your site, send us the address and we will say, at no cost.
Is your Cornish site in a drainage area or the coastal zone?
Send the address and a sketch of the scheme. One of our experienced flood risk consultants will check the flood zone, the drainage area and the coastal mapping, then send a free, no-obligation fixed-fee quote within 60 minutes.
Start a QuoteThe Cornish coast: shoreline policy and candidate change areas
Cornwall's shoreline policy comes from the Rame Head to Hartland Point Shoreline Management Plan (SMP17), which divides the coast into 18 zones from Rame Head round Land's End to Hartland Point, with the Isles of Scilly as the eighteenth. Each stretch has a policy for now, the middle of the century and 2105: hold the line, managed realignment or no active intervention, as our guide to shoreline management plans explains.
- Coastal Vulnerability Zone. The Climate Emergency DPD draws a predicted 100-year erosion zone round the whole coast. New building there, replacements included, needs a coastal vulnerability assessment under Policy CC1, and soakaways within 5 m of the zone or drainage over a cliff face are refused unless that assessment shows the cliff stays stable.
- Candidate change management areas. Policy CC2 lists 17 places for a precautionary approach, among them Bude, Downderry and Seaton, Par Sands and Par Docks, Portmellon, Coverack, Praa Sands, Gwithian, Mawgan Porth, Portreath, Perranporth, Polzeath and Mullion Cove, with Newquay already designated through its neighbourhood plan.
- Strategies in progress. The council and the Environment Agency have consulted on a Mounts Bay coastal resilience strategy, Future Coast Bude is planning how that town adapts, and Making Space for Sand is studying dunes at 40 sites.
A coastal vulnerability assessment is a separate study, and not one we prepare. On the Cornish coast our work is the flood risk assessment, covering tide, surge and wave overtopping with sea level rise, and due diligence for buyers, lenders and businesses.
Drainage rules a Cornish surface water strategy has to meet
Cornwall Council reviews drainage as lead local flood authority through its own sustainable drainage team. Its requirements are spread across the Local Plan, the Climate Emergency DPD, the drainage area sheets and a set of technical notes, and since August 2026 national policy F8 also expects development to follow the 2025 National Standards for sustainable drainage.
| Requirement | What it asks for | Source |
|---|---|---|
| Run-off and SuDS | Less surface water run-off, particularly in Critical Drainage Areas, through sustainable drainage that copies natural flows | Local Plan Policy 26 |
| Long-term water management plan | Upkeep of surface water drainage and improvements to culverts and drains on and around sites of 10+ homes or 0.5 ha+ | Local Plan Policy 26 |
| Above-ground SuDS first | Features that are not buried, including retrofits in town centres; no fencing in open space; a maintenance plan | Climate Emergency DPD Policy CC4 |
| Exceedance routes | Existing overland flow paths found from the surface water map and kept open or diverted | Climate Emergency DPD Policy CC3 |
| Cliff-top drainage | No soakaway within 5 m of the Coastal Vulnerability Zone and no discharge over a cliff face, unless a coastal vulnerability assessment allows it | Climate Emergency DPD Policy CC1 |
| Critical Drainage Areas | Greenfield discharge up to the 1 in 10 year rate (1 in 1 on the River Tinney sheet); storage on site to 1 in 100 plus climate change | Environment Agency sheets, 2015 |
| Safety factors and urban creep | Allowances set in a 2026 council advice note | SuDS for Cornwall guidance |
| Groundwater | When monitoring is needed to support infiltration (advice updated November 2024) | SuDS for Cornwall guidance |
| Rainfall data | One approach shared with the Devon lead local flood authorities | SuDS for Cornwall guidance |
| Ordinary watercourses | Land drainage consent for culverts or works in a stream, separate from planning | Cornwall Council |
Infiltration has to be proved by BRE 365 infiltration testing on site; our ground conditions and soakaway checker and infiltration rate calculator give a first view. Where the water table is in doubt, the council's advice can mean a season of groundwater monitoring before the scheme is accepted, so the monitoring needs to start before the layout is fixed. The full set of notes is on the council's SuDS for Cornwall guidance page.
Which plans and studies does a Cornwall application answer to?
Cornwall Council decides every mainland application as planning authority and lead local flood authority, working from the Local Plan adopted in 2016 and the Climate Emergency DPD adopted in February 2023. The Isles of Scilly have their own council and their own plan.
| Document | Status | What it covers |
|---|---|---|
| Cornwall Local Plan: Strategic Policies 2010-2030 | Adopted November 2016 | Policy 26 on flood risk and coastal change; about 10,000 properties at risk, nearly 5,500 of them significantly, at adoption |
| Climate Emergency DPD | Adopted 21 February 2023 | Policies CC1 to CC4: the coastal zone, candidate change areas, reducing flood risk and SuDS |
| Interim Policy Position Statement | Revised September 2026 | Which Local Plan policies still carry weight under the new NPPF, with housing need now 4,421 homes a year |
| Cornwall Local Plan 2050 | Scoping consultation 5 October to 16 November 2026; adoption expected June 2029 | The replacement plan |
| Strategic Flood Risk Assessment | Online map, first built in 2009 | Flood zones, main rivers and catchments for planning |
| Local Flood Risk Management Strategy | 2014, refreshed for 2020 to 2026 | The council's approach to local flood risk; review due in 2026 |
| Shoreline Management Plan SMP17 | In force; online since 2024 | Policy for every stretch of coast, Scilly included |
| Isles of Scilly Local Plan 2015-2030 | Adopted 25 March 2021 | Policy SS7 and the 5 m contour |
Policies F5 and F6 of the same national chapter set the sequential test and the exception test for sites in the higher flood zones, and our notes on the national framework go through each policy. Where the council's interim statement treats a Local Plan policy as out of date, the national tests carry more weight in the decision.
The Isles of Scilly: a separate council and the five-metre line
The Council of the Isles of Scilly is a unitary authority in its own right, acting as planning authority and lead local flood authority for St Mary's, Tresco, St Martin's, St Agnes and Bryher. Its Local Plan, adopted on 25 March 2021, treats flooding from the sea as the main risk: land below the 5 m contour (above Ordnance Datum Newlyn) is shown on the policies map, and development there is avoided where possible or needs an assessment under Policy SS7 showing that damage would be limited and recovery quick.
The council commissioned a Level 1 Strategic Flood Risk Assessment for its Local Plan review in July 2026, with the contract running to the end of the year. Until it is published, an assessment on the islands draws on Environment Agency data, the 5 m line and the shoreline plan's Isles of Scilly zone. The islands share the South West regional flood committee and the Devon, Cornwall and Isles of Scilly resilience forum with the mainland.
Reports for Cornish sites, from the Tamar to Land's End
A flood risk assessment, a sequential or exception test and a drainage strategy answer different questions: is the site safe, should it be here at all, and where does the rain go. Each report below is written around Cornwall's rivers, coast and drainage rules.
- Every source at once. A site above Mevagissey can face a stream, a culvert, runoff from the valley side and a high tide together, and our flood risk assessment weighs each one and how they combine.
- For the planning application. Where Policy 26, a drainage area or the coastal zone applies, a flood risk assessment for planning gives Cornwall Council the evidence it asks for.
- Before exchange. Searches flag harbourside cottages and valley-floor houses across the county, and a flood risk survey for property purchase explains the risk to a buyer before they commit.
- Testing other sites. New homes in Flood Zones 2 or 3 normally need a sequential and exception test that compares reasonably available sites elsewhere.
- The drainage picture. A drainage strategy sets out how foul and surface water leave a site, from a single plot to an estate.
- Rain on the site. Inside a drainage area the council wants run-off cut below today's rate, and a surface water drainage strategy shows the storage, discharge rate and above-ground features that achieve it.
- After permission. When an approval comes with a drainage condition, discharge of drainage conditions supplies the detail the council needs before work starts.
- Repeat flooding. With 316 properties flooded inside in 2023-24, the most for a decade, a flood risk assessment for insurance gives a broker or underwriter evidence for the individual property.
- Coastal and commercial property. Along a coast with 17 candidate change areas from Bude to Mullion Cove, flood risk due diligence sets out the flood risk and shoreline policy for a harbourside business, holiday park or development site before purchase.
- Keeping open after a flood. St Austell Market and the Eden Project were among the premises flooded in November 2010, and a business continuity flood plan prepares a business for the next event.
- Water from below. Cornwall Council's groundwater monitoring advice, updated in November 2024, governs infiltration schemes, and a groundwater flood risk assessment looks at rising water where the ground or the records suggest it.
- Main rivers and estuaries. Sites beside the Camel, the Fowey or the tidal Fal can need levels the published maps do not give, which flood modelling provides.
- Getting out safely. Tidal and flash-flood sites, from Wadebridge to Bude Haven, often depend on warnings and a planned route out, set down in a flood warning and evacuation plan.
- Land for the next plan. The new Local Plan has to provide for 4,421 homes a year under the Government's standard method, and a feasibility study tests a site's flood constraints before it is promoted.
- Solar and wind. The council maps areas suitable for wind energy alongside its Climate Emergency DPD, and our renewable energy flood risk assessments cover panels, turbines, substations and access tracks.
Penzance, St Ives, Helston, Truro and Looe, and next door in Devon
Five Cornish towns have their own pages, which go further into their rivers, defences and local plans:
- Mount's Bay. Penzance, with Newlyn and the seafront along the bay.
- St Ives Bay. St Ives, where steep streets drop to the harbour.
- The Cober valley. Helston, on the River Cober above Loe Pool.
- The Fal. Truro, at the head of the tidal Truro River.
- South-east Cornwall. Looe, the harbour town the council calls the most frequently flooded in the UK.
- Two rivers. The River Tamar along the Devon border and the River Valency through Boscastle each have a page.
- Over the Tamar. Plymouth faces Saltash and Torpoint across the river, and the rest of the neighbouring county is on our Devon page. Every place we cover appears on our areas page.
Flood contacts from the Tamar to the Isles of Scilly
If lives are at risk, call 999; if the power goes off while the water is up, ring 105. Floodline, on 0345 988 1188, gives warnings and advice day and night, and you can sign up for flood warnings by phone, text or email.
| Organisation | Role | Contact |
|---|---|---|
| Cornwall Council | Lead local flood authority for surface water, groundwater and ordinary watercourses; also planning, highways and coast protection | 0300 1234 222 (24 hours for flooding from roads and ordinary watercourses); floodrisk@cornwall.gov.uk |
| Cornwall Council sustainable drainage team | SuDS advice and approval; land drainage consent | sudsdrainage@cornwall.gov.uk |
| Environment Agency | Main rivers, the sea and reservoirs; warnings for its Devon, Cornwall and the Isles of Scilly area | Incident hotline 0800 80 70 60; Floodline 0345 988 1188 |
| National Highways | Flooding on the A30 and A38 | 0300 123 5000 |
| South West Water | Public sewers and burst water mains | 0344 346 2020 |
| South West Regional Flood and Coastal Committee | Steers flood and coastal investment for Cornwall, the Isles of Scilly, Devon, Plymouth and Torbay | Committee page on GOV.UK |
| Devon, Cornwall and Isles of Scilly Local Resilience Forum | Emergency planning across the peninsula and its community risk register | dcisprepared.org.uk |
| Council of the Isles of Scilly | Planning authority and lead local flood authority on the islands | scilly.gov.uk |
| Cornwall Community Flood Forum | Support for community flood groups, flood wardens and householders | cornwallcommunityfloodforum.org.uk |
Householders whose homes have flooded can ask the council about its property flood resilience grant scheme, which helps towards measures that keep water out of a home or limit the damage when it gets in.
Questions we are asked about flood risk assessment in Cornwall
Is a flood risk assessment needed for every planning application in Cornwall?
No. One is needed in Flood Zones 2 and 3, on sites of a hectare or more, and inside any of the 19 Critical Drainage Areas, where even a house extension uses the council's short form. On the coast, land in the Coastal Vulnerability Zone brings further checks. Send us the address and we will tell you which, if any, applies.
What does a Critical Drainage Area mean for a site in Cornwall?
It means the council expects the scheme to leave the catchment better off than before. Discharge must stay at greenfield behaviour up to the 1 in 10 year rate (the 1 in 1 year rate in Truro's River Tinney area), all water must be held safely on site up to the 1 in 100 year storm plus climate change, and schemes of more than 50 homes also have to show natural flood management.
Which council deals with drainage and surface water for a Cornish site?
Cornwall Council, as lead local flood authority for the mainland. Its sustainable drainage team reviews drainage strategies and grants land drainage consent for works in ordinary watercourses. The Environment Agency looks after main rivers and the sea, South West Water the public sewers, and on the islands the Council of the Isles of Scilly takes the council's place.
What drainage standards does Cornwall Council expect from development?
Local Plan Policy 26 asks for less run-off, SuDS that copy natural flows and, on schemes of ten homes or more, a long-term water management plan. The Climate Emergency DPD adds above-ground SuDS first (CC4) and mapped exceedance routes (CC3). Council notes cover safety factors, urban creep, groundwater monitoring and rainfall data, and national policy now expects the 2025 National Standards as well.
Where in Cornwall does flooding keep coming back?
The council's records return again and again to Lostwithiel and Mevagissey on small, steep streams, Par and St Blazey on St Austell Bay, Bude, the Camel estuary at Wadebridge and the harbour towns of the south coast. Looe, which has a page of its own, is the town the council says floods most often.
Does a site behind a Cornish flood defence still need an assessment?
Usually it does. Flood zones are mapped as though defences were not there, so a site sheltered by a tidal gate or harbour wall can still sit in Flood Zone 3. The assessment then tests what happens if the defence is overtopped or fails during the building's lifetime, with sea level rise allowed for.
Is a flood risk assessment in Cornwall priced as a fixed fee, and what affects it?
Yes. Every quote is a free, no-obligation fixed fee, normally with you within 60 minutes of the address reaching us. The figure depends mainly on the flood zone, the size of the scheme and how much data the site needs, so an extension inside a drainage area costs less than an estuary-side scheme that needs tide levels or modelling.
How does flood monitoring work in Cornwall?
The Environment Agency's river and tide gauges sit behind 59 flood warning areas and 16 alert areas in Cornwall, and warnings go out through Floodline and the check-for-flooding service. The council also collects reports of flooding through the Flood Online Reporting Tool. Gauge readings are on our live river levels map.
How can I check the flood risk at a Cornish address?
Start with the postcode map on this page or the Environment Agency's long-term flood risk service, which show river, sea and surface water risk. Neither shows the council's Critical Drainage Areas or the Coastal Vulnerability Zone, which sit on Cornwall Council's own maps, and neither replaces a site-specific assessment when a planning decision or a purchase depends on the answer.
Can you prepare a flood risk assessment for the Isles of Scilly?
Yes. Applications on the islands go to the Council of the Isles of Scilly, whose Local Plan asks for an assessment on land below the 5 m contour under Policy SS7. We work from Environment Agency data, the shoreline plan and the council's mapping, and quote a fixed fee for the islands just as for the mainland.
Building, buying or extending anywhere from Bude to Scilly?
Tell us where the site is and what you have in mind. One of our experienced flood risk consultants will confirm which reports it needs, then send a free, no-obligation fixed-fee quote within 60 minutes.
Start a QuoteEvery report is prepared by our chartered consultants and signed off by a senior consultant, and Unda Consulting Limited is a CIWEM Business Partner. Call 01293 214444 or email enquiries@unda.co.uk.